Terms and Conditions

Website Disclaimers

All information and materials on this website, including but not limited to text, images, links, and services, are provided on an “as is” and “as available” basis. We do not guarantee that the content is completely accurate, uninterrupted, or error-free, nor do we claim the website is 100% secure. By using this site, you accept that your use is at your own risk. By accessing the Iron My Patches website, you agree to comply with and be bound by the following Terms and Conditions of use.

Services

Given the custom nature of our services, it is essential that you carefully review your artwork (including embroidery digitizing or vectorization). This includes checking spelling, colors, print quality, and placement before production. You are responsible for verifying all designs and identifying any errors prior to production. We recommend running a first sew-out or vectorization test before proceeding with the final digitizing or vectorization process. Iron My Patches is not liable for any damages, inaccuracies, or inconsistencies in garments or vectorized files. Use of national logos may require proper licensing or permission from the customer, and Iron My Patches is not responsible for misuse of any logos or designs.

Modifications

We reserve the right to change any information on this website at any time without prior notice.

Payment Terms

Invoices are generated when an order is placed. You may choose to pay immediately or upon completion and delivery of your service. Orders will be invoiced at the quoted price or agreed price before billing. Special pricing may apply to large volume orders. We accept major debit/credit cards and PayPal as payment methods.

Limitation of Liability

Iron My Patches strives to provide accurate and timely services; however, the final responsibility for the order lies with the customer. We are not liable for any issues, delays, or inaccuracies that may arise.

Free Order Policy

  • Users must have a valid business email.
  • Users must verify their business status.
  • Social proof of business may be required.

Copyright

All digitized and vectorized artwork, including designs, images, layouts, themes, text, and other graphics on this site, are exclusively owned or licensed by Iron My Patches. Unauthorized reproduction, redistribution, or resale of any content, in whole or in part, is strictly prohibited.

Return, Refund, or Exchange Policy

Due to the digital nature of our products, we do not offer returns, refunds, or exchanges. However, a money-back guarantee may be available within 7 days upon evaluation and approval of your valid request.

Shipping and Delivery

All orders, including vectorized and digitized files, will be delivered electronically via email to the address provided by the customer. Physical shipping will not be provided.