Frequently Asked Questions

ADDITIONAL QUESTIONS

Questions You Want To Know

What are custom patches?

Custom-made patches are made your way.

That means you choose the style. You choose the design. And you choose exactly how you want the patch to look so that it represents your sense of style. Ultimately, you get something that you don’t get when buying patches from a store – control.

What can I use custom patches for?

Anything you want.

Many people order custom patches simply because they want to add to their clothing and create their own sense of style. For them, custom patches are simple – they’re style accessories.

Others may be business owners. For them, custom patches are branding tools that they can give out (or even sell) as promotional items when they have a new product or want to get more eyes on their logo.

What is the typical time for custom patches?

After you’ve submitted your order and approved your proof, production of your patches typically takes between three and five business days. Expect longer production times for larger orders.

When we complete production, we ship the patches via your chosen shipping method, with our guarantee that we use the fastest shipping available from the different couriers we utilize. Typically, customers receive their custom patches in about 10 business days after approving their proof.

Can I choose different options for my patches?

Yes, we offer several attachment methods for the custom patches we create.

If sewing (the standard attachment method) isn’t you’re thing, we can create custom iron-on patches that simply require a little bit of heat to “stick” them to your fabric. With these patches, you use heat transfer to embed the patch into your clothing. After a short cooling period, you get a patch that lasts for a long time – no sewing required.

We also offer Velcro, safety pins, key chain, and tape attachments.

How are custom patches made?

The precise method we use to create your custom patches varies depending on the style of patch you choose.

For example, custom embroidered patches tell you exactly how we make the patch – you send the design and we embroider it onto your chosen material. Woven patches also give you a clue in the name (we weave the design into your patch), whereas printed custom patches see us print your design directly onto the fabric to create an ultra-high-fidelity look.

Can I design my own custom patch?

You can, and Custom Patch Factory makes it easy.

All we need from you are a few details (type of patch, material, number of custom patches needed, and a design) and we do the rest. The artwork you send is where the “design your own custom patches” aspect comes in. As long as the image isn’t copyrighted by somebody else, we can create patches using any design you send us. The only limit is your imagination.

Can I order a small quantity of custom patches?

You can, as our lowest order quantity is just 10 custom patches (May vary depending on the patch style).

We want to make accessing our patches as easy as possible, so we offer lower quantities for people who just want to have a few patches to hand or those who want to sample our work before committing to an order.

Note – our maximum order quantity online is 100,000 but you can order more if you chat with one of our reps through our “Live Chat” service.

How do I care for garments with attached patches?

It’s recommended that you handwash any clothes to which you’ve attached custom patches. Machine washing can lead to thread snags that force you to re-sew the patch to your clothing.

If you do have to machine-wash (such as when washing in bulk), turn the garments inside out to minimize the effects your washing machine has on your custom-made patches.